About - Baixin Machinery Equipment Co., Ltd.

Company Profile

BAIXIN is a trusted customized solution provider in the food industry; in line with the concept of "creating greater value for customers", we work together with customers and partners to promote the continuous upgrading of the food industry. Founded in 2005, BAIXIN is committed to promoting the automation and digitization of equipment in the food industry, including fruit and vegetable processing, nut processing, seafood processing, food packaging, etc.; it has provided nearly 3,000 companies in more than 90 countries and regions around the world. Competitive food production solutions.

Who We Are

BAIXIN is engaged in a wide range of food machinery business, we provide the best quality machines and solutions to global users, including food processing machinery such as quick-frozen french fries & potato chips production equipment, fruit and vegetable drying machines, fruit and vegetable washing machines, fruit and vegetable cutting machines, quick freezers, packaging machines, snack fryers and production lines . We provide not only professional machines and services, but also the right solution for your business. For the benefit of our customers, we baixin people research and sell machines according to users' habits and preferences. We continuously improve our service levels, listen to our customers, and provide upgraded machines and solutions according to the market.

What We Do

The current main equipment of BAIXIN Food Machinery are: quick-frozen french fries & potato chips production equipment, ginger processing equipment, onion processing equipment, cassava processing equipment, pepper processing equipment, garlic processing equipment, moringa leaf processing equipment, banana chip processing equipment, plantain Powder processing equipment, etc. According to the different needs of users, baixin food machinery produces different types of equipment to meet the needs of different users.

After-sales Service

Install Details

Our company attaches great importance to installation. We have our own installation team. The number of installation personnel has grown from the initial 3 to a current team of 10, and we are still training more people.

The majority of our equipment upgrades come from the installation site. This is the core aspect through which we ensure the equipment is up-to-date and employs the latest processing techniques.

Our installation team has installation experience in over 20 countries. Our company encourages business personnel to participate in the on-site installation together with the installation team, providing more professional and high-quality after-sales service.

After each installation site is completed, our after-sales department, technical department, production department and business department will organize special seminars to ensure that our after-sales service capabilities and equipment quality keep improving.

After the equipment is delivered, we will provide a list of installation tools that need to be prepared on-site, a material list, and other necessary preparations.

During the on-site installation process, we will provide training services, including operation of the production line and daily maintenance.

Quality Inspection

During the production process and after the production is completed, the quality inspection department will conduct inspections according to the requirements of the quality inspection list.

After the individual machine is inspected and accepted, connect the power supply for testing to ensure normal operation.

The production staff and quality inspectors for each piece of equipment can be traced.

The entire production line was powered on for testing to ensure that it was operating normally.

Delivery

The production department, the after-sales department and the business department will check the delivery list one by one to ensure that no details are missed.

Equipment container planning, providing the most optimal container arrangement plan to ensure the safety of equipment loading, with the minimum number of containers required.

Establish an order delivery group, and assign a specific person for each batch of goods. Conduct a re-count of the equipment.

During the shipping process, photos of each device and component are taken for record-keeping.

After the goods are dispatched, provide the customers with detailed and accurate packing information to make the receiving process as smooth as possible for them.

Warranty

12 months

Seller warrants that the Equipment supplied shall be new and shall be free from defects in materials and workmanship for period of 12 months from the date of commissioning and handover of the complete working plant by Seller to Buyer the "Warranty Period"”).

7days

Seller's warranty covers the following:Defects in materials and workmanship of the Equipment.Any defective parts (due to defects in materials and workmanship during the warranty shall be repaired /replaced free of cost within 7days free of cost.

24h

During the operation of the production line, if any problems arise, we offer 24-hour online prompt responses.

Company Profile

After-sales Service

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